Privacy Policy

Your privacy is important to us. This mobile device application (“App”) is provided to you by Knowyourhorse Pty Ltd ABN 25 114 872 463 is situated in Australia. This Privacy Policy describes how we deal with the personal information that we collect through the App. This Privacy Policy together with our User Agreement forms the entire Agreement between Knowyourhorse and you.

Personal Information

Personal Information is any information that is identifiable to a person. We collect information through our App so that we can provide our services to you. To use the App you must provide us with your full name and email address. If you do not provide this information you will not be able to use the App.

We offer a range of functions within the App, some of which collect personal information from you. It is your choice whether you use these functions, and how much personal information you provide. For example, you can add photos, add your age, height, weight, gender, and keep track of your fitness and competition results and goals. We also offer a planner function where you can schedule upcoming events. If you do not want to provide this personal information, you can choose to not use these functions.

Using Personal Information

We may use your personal information to:

  • Administer the App
  • Communicate with you
  • Provide our services to you
  • Send you marketing communications; and
  • Handle any complaints.

We may use personal information for secondary purposes only when that purpose is closely related to the primary purpose. The App has an explicit user management system where we can add, remove or suspend users.

Disclosing Personal Information

We engage a third party to assist us with the App development who will have access to the information contained in the App, however, they are bound by confidentiality.

We will not share or disclose your personal information with any third parties other than as described in this Privacy Policy unless:

  1. You have given us your consent to do so.
  2. We are required by law to do so.

We do not sell data collected through the App to third parties. App content is hosted on SiteGround servers, which are located in Singapore. This means that content uploaded to the App will be stored outside of Australia.

Security

We maintain reasonable security arrangements to protect personal information from unauthorised access, use, or disclosure. However, we cannot guarantee that the security of information transmitted through the App is impenetrable. You are responsible for keeping all passwords confidential and configuring the appropriate control settings on your devices. We will keep your personal information for as long as necessary to provide our services to you, or as required by law.

Access to Information

You have the right to access, update or ask us to remove personal information from our possession at any time. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. with any inquiries, requests, or complaints relating to your personal information. All complaints in relation to personal information will be promptly dealt with. We will endeavour to respond to complaints within 28 days. Our response will include the outcome of our investigations and what steps we intend to take to resolve your concern.

This Privacy Policy may change from time to time. Please check your App updates for the latest version.